Personal Information Protection Policy

GALAK Chromatography Technology Co., Ltd. (hereinafter referred to as the “Company”) is fully aware that personal information is an essential property of individuals, and securing the personal information of all our customers and stakeholders is one of our social responsibilities. The Company is committed to complying with the Act on the Protection of Personal Information of Japan and other related legislation (hereinafter collectively referred to as the “Personal Information Protection Act”) and will endeavor to properly protect and manage such information in accordance with this Personal Information Protection Policy as set forth herein.

All the officers and employees of the Company (including contractors, temporary workers, part-time employees and such, the same shall apply hereinafter) understand this Personal Information Protection Policy and will endeavor to protect and maintain personal information, in order to become “a trusted and highly rated company” in the society.

Compliance with the Laws

The Company will strictly comply with the Personal Information Protection Act and this Personal Information Protection Policy when handling Personal Information. For the purpose of this Personal Information Protection Policy, “Personal Information” means information of a living individual that can identify the specific individual.

Acquisition of Personal Information

The Company will explicitly establish the purposes of the use of Personal Information and notify and/or announce such purposes. The Company will acquire Personal Information in a lawful and appropriate manner.

Use of Personal Information

The Company will use Personal Information only within the scope of the purposes of use of Personal Information unless otherwise the consent of the principal identified by the relevant Personal Information is obtained or unless authorized by applicable laws.

Management of Personal Data

The Company will continuously take all measures necessary from a technical and organizational point of view to prevent unauthorized access to personal data, loss, destruction, falsification, and leakage of personal data. The Company will educate its officers and employees on the proper handling of personal data.

Provision of Personal Data to Third Party

The Company will not provide personal data to any Third Party without the consent of the principal identified by the relevant personal data or unless authorized by applicable laws.

For the purpose of this Personal Information Protection Policy, ”Third Party” means a third party as described in the Act on the Protection of Personal Information of Japan.

Provision of Personal Data to Service Providers

To the extent necessary to achieve the purpose of the use of Personal Information, the Company may outsource the handling of personal data to its group companies or external service providers. The Company shall select service providers, which handle personal data in an appropriate manner, and will supervise service providers as necessary and appropriate to ensure the security control of the personal data.

Modification of The Personal Information Protection Policy

The Company will continuously improve the protection of Personal Information and may modify this Personal Information Protection Policy as necessary.

Request Concerning Retained Personal Data

When the principal identified requests disclosure, correction, suspension of use etc. of the relevant retained personal data under applicable laws and other related legislation, the Company will respond properly to such request.

Inquiry Concerning Personal Information

The Company will establish an internal structure to ensure a prompt and appropriate response to inquiries and complaints from the principal identified concerning the handling of Personal Information.

Purposes of Use of Personal Information

The purposes of the use of the following Personal Information that the Company acquires shall be as listed below and related purposes. In addition, the Company conducts digital data analysis using Big Data, etc.

1. Personal Information of people who use our call center

  1. Examination and research of the inquiry, and respond to them
  2. application, notification, and report to public offices
  3. provision, collection, and analysis of information on our products

2. Personal Information of wholesalers, cooperatives, agencies, other distributors

  1. Distribution of our products
  2. the provision, collection, and analysis of information on our customer relationship
  3. find and analyze our distributor
  4. sales activities and interaction with distributors

3. Personal Information of uses of our customer center

  1. examination, research, and response on inquiry
  2. application, notification, and report to public offices
  3. a provision, collection, and analysis of information on our products

4. Personal Information of governmental officers and relevant organizations

  1. identify the person in charge of our business
  2. advice and consultation on our business
  3. improvement of our business
  4. organize a meeting and conference
  5. information sharing on our business
  6. application, notification, and report to public offices

5. Personal Information of member of the trade association

  1. information sharing on the industry
  2. information sharing on our business
  3. organize a meeting and conference
  4. seek and proceed with alliance activities

6. Personal Information of media personnel and journalists

  1. identify the person in charge of our business
  2. the report, press release
  3. examine and improve our press activities
  4. organize meetings, conferences, etc.
  5. information sharing on our business
  6. advertisement

7. Personal Information of employee of vendor and service provider

  1. select vendors
  2. entrustment of business
  3. improve our procurement activities
  4. payments, issue documents, manage contracts, etc.

8. Personal Information of applicants and candidates

  1. hiring procedure, and communication on the result
  2. communication on the hiring, provision of the information
  3. communication on the processes of the employment, and related matters
  4. evaluation, analysis of Bayer’s hiring activities

9. Personal Information of uses of our contact office and websites

  1. examine, research and respond to an inquiry
  2. the provision, collection, and analysis of information on Bayer’s business

Items which are used jointly

  1. name, age, date of birth, mail address, telephone number, workplace, position, title, old school, and other information
  2. name, workplace, position, mail address, telephone number, and other information for the corresponding
  3. name, age, sex, institution, and users of our products
  4. name, workplace, area of practice, and other information on the execution of the operation of vendor and professional
  5. name, age, date of birth, mail address, telephone number, division, position, salary, benefits, and other information on service of employees
  6. name, address, age, work history, and other information of applicants
  7. name, home address, workplace, mail address, phone number, and other information for a contact, etc. of other persons

Purpose of using the same as described in “Purpose of use”

The name of the individual or business operator responsible for the management of the personal data is as below.

Items which are used jointly

  1. name, age, contract information, workplace and other information on prescription, or healthcare professional
  2. safety information (including age, sex, institution, clinical history, adverse effect) of patients

purpose of using same as described in “Purpose of use”

Use of Cookies

Cookies are small text files that are stored in the visitor’s local browser cache. Using such cookies it is possible to recognize the visitor’s browser in order to optimize the website and simplify its use. Data collected via cookies will not be used to determine the personal identity of the website visitor.

Most browsers are configured to accept cookies automatically. You can configure your browser to reject them, or to inform you when they are being set.

Inquiries

In case of any requests concerning disclosure, correction, suspension of use etc. of the retained personal data or any other inquiries regarding Personal Information, please contact our group Personal Information Office as follows. The Company will handle such requests or inquires in accordance with applicable laws and ordinances after verifying that the requestor inquiry is being made by the principal.

Contacts

If you have any problems, questions, or ideas, please contact one of the following persons.

Customer Service Center

GALAK Chromatography Technology Co., Ltd.
88th Meiliang Rd, Mashan, Wuxi, China 214092
E-mail: [email protected]

The constant development of the internet requires occasional adjustments to our privacy statement. We retain the right to make changes when necessary.

Revised March 15, 2019

*This translation may be used for reference purposes only.